Appointments

Before you book an appointment

See a pharmacist

Many conditions can be treated without the need to see your GP.

Self-care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an appointment

Urgent appointments

Please tell us if you feel that you need an appointment urgently. We'll review your request carefully. Where appropriate, we'll offer you an appointment on the same working day, or the next day. If we think you need immediate help, we may tell you to go to a hospital.

Ways to book

  1. Request an urgent appointment online
  2. Download the NHS App
  3. Telephone: 01883 625262
  4. Visit the practice in person

Book a routine appointment

If you don't need immediate help, please let us know when you request an appointment. This may be, for example, because:

  • You're due to have a health check-up or screening
  • You need a vaccination
  • You need a blood test

Where appropriate, we'll arrange an appointment for you in the next few weeks. If you've asked to see a specific person, there may be a longer wait while they are fully booked or away.

Ways to book

  1. Request an appointment online
  2. Download the NHS App
  3. Telephone: 01883 625262
  4. Visit the practice

Sickness certificates (fit notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home visits

If you cannot leave your home, please let us know when you request an appointment.

If you need a home visit, please complete an online form or call reception before 11am.

Change or cancel an appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

To cancel your appointment:

  1. by following the link in the appointment confirmation
  2. Cancel using the GP online system
  3. Use your NHS account (through the NHS website or NHS App)
  4. Phone us on 01883 625262

Out of hours

Enhanced access - Evening and weekend appointments

We provide evening and weekend appointments outside of our normal opening hours. You can request these by contacting the surgery.

Life threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent but not life threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Help during your appointment

When you request an appointment, please tell us if you need specific help, for example:

  • If you cannot come to the surgery
  • If you need an interpreter
  • Or if you have any other access or communication needs

How we review your request

Your care and safety are our first priority. We carefully review all requests and will get back to you during surgery opening hours.

We use the information you give us to decide:

  • How quickly we need to see you
  • The best person to help you
  • Whether an in-person appointment is the best option

In this way, we make sure that the people who need our help the most, get it first. Please do tell us if you feel that you need an appointment urgently. You should also tell us if you need any special help during your appointment.

Please also tell us if there's a specific health professional you want to speak to. We'll do our best to fulfil your request. Please bear in mind there might be a longer wait if the person you've asked for is fully booked or away.